Terms of service
Terms of Service
Last updated: March 2026
Welcome to Neosun. These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our website or purchasing from us, you agree to be bound by the following terms and conditions.
If you do not agree with these Terms of Service, please do not use our website or services.
1. General Conditions
By using this website, you confirm that you are at least 18 years old or that you are using the website with the supervision of a parent or legal guardian.
You agree not to use our products or services for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction while using our services.
We reserve the right to refuse service to anyone for any reason at any time.
2. Online Store Terms
All products sold by Neosun are subject to availability. We reserve the right to limit the quantities of any products that we offer.
We also reserve the right to modify or discontinue products at any time without notice.
We make every effort to display product colours and images as accurately as possible. However, we cannot guarantee that your device’s screen will display colours exactly as they appear.
3. Pricing and Payment
All prices displayed on our website are shown in the applicable currency and may be changed at any time without notice.
We reserve the right to correct any pricing errors that may occur.
Payment must be completed at the time of purchase through the available payment methods on our website.
If we suspect fraud or an unauthorized transaction, we reserve the right to cancel the order.
4. Shipping and Delivery
We aim to process and ship orders as quickly as possible. However, delivery times may vary depending on the destination and shipping provider.
Neosun is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
For more information, please refer to our Shipping Policy.
5. Returns and Refunds
Our Return and Refund Policy explains the conditions under which returns and refunds are accepted.
By making a purchase from Neosun, you agree to the terms outlined in that policy.
6. Intellectual Property
All content on this website, including but not limited to:
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Logos
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Images
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Product designs
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Text
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Graphics
is the property of Neosun and is protected by intellectual property laws.
You may not reproduce, distribute, or use any content from this website without prior written permission.
7. Limitation of Liability
Neosun shall not be liable for any direct, indirect, incidental, or consequential damages that may result from the use of our products or website.
Our products, including sunglasses, are designed for fashion and sun protection, but customers are responsible for using them appropriately.
8. Changes to Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time.
Changes will be posted on this page, and it is your responsibility to review these terms periodically.
9. Contact Information
If you have any questions about these Terms of Service, you may contact us at:
Neosun
Email: neosunshop@gmail.com